Home Quality

Quality

QUALITY MANAGEMENT SYSTEM

Quality Management System of ZPTE is designed to achieve continual improvement of its deliverance of project and services. ZPTE develops Quality Management System, tailor made to suit the practices of various National and multinational clients. Our well defined quality system has propelled us to be a leader in the Engineering & construction company in Oman. We have an impeccable construction record to deliver sustainable value to our clients, employees, suppliers, subcontractors and communities.

Our approach:

We are a customer-focused organization nurturing the culture of internal-customers & external-customers throughout our operations. We achieve this through team-building,continual training & development of our employees.

Our organization structure is built to continually improve, adapt for changes and strive to achieve excellence through process management, project management, problem solving and communication.

Leadership & Commitment:

Top management provides the leadership and governance to all activities related to the lifecycle processes including defining the strategic direction, responsibility, authority, and communication to assure the safe and effective performance.

Top management ensures that the policies are understood, implemented and maintained at all levels of the organization through printed distribution of Quality policy statements and through periodic management review of the policy statements and corporate level improvement objectives. Top management of ZPTE communicates its mission, vision, strategy, policies and processes to all employees in order to:

  • Create and sustain shared values of fairness and ethical behavior.
  • Establish a culture of trust and integrity.
  • Encourage commitment to quality.
  • Promote the use of the processes approach and risk-based thinking.
  • Provide people with the required resources, training and authority to act with accountability.
  • Inspire, encourage and recognize people's contribution.